Customer Testimonials

Watch Repair

Watch Repairs By Professionals

Customer Testimonials

Hidden in plain sight... best ever watch care!

★★★★★
Hidden in plain sight is a gem, an old fashioned but modern watch care and jewellery repair shop. I am so pleased I found them. Got two batteries replaced, got advice on another, plus I bought some cuff links. With time we are loosing good quality local artisans. Total watch Care is quick, reasonably priced, friendly and professional. I’m going back next Saturday to get a gold bracelet repaired. I might treat myself to some earrings too!
- Chris Graves

Magic!

★★★★★
Amazing experiences every time I visit. Sinclair always produces the desired results for any piece of jewellery given for alterations or creations. Just picked up an amazing bracelet and necklace he made from a cast. Very happy and always my first option!
- Hamdi Bonin

Great service on fixing my watch and…

★★★★★
Great service on fixing my watch and done same day. Sinclair fixed the strap himself and saved me the cost of ordering a replacement.
- Nick Simonds

Calvin and Klein refurbish

★★★★★
I took my calvin and klein bracelet watch for a scale and polish refurbish. It was my first watch that my mother gifted me after i achieved my GCSEs. I wore this watch from the age of 16-21 with it being my only watch until the clasp broke and wouldnt close. The team at Total watch care reassured me the clasp could be fixed and refurbished to brand new. They worked on the watch very quickly. I was elated to see that my watch was sparkling brand new as if my mother had just gifted it me again. My mum will be very happy to see it on my wrist again like before. Im excited to see her reaction thanks to total watch care. Definitely, a service you can have confidence in. Will be bringing all my watches here.
- Farah Saddique

Very polite friendly and knowledgeable…

★★★★★
Very polite friendly and knowledgeable service from Sinclair when he fixed my Omega Seamster.
- M Hunter

Watch repair - highly recommended

★★★★★
The watch repair service is great It was a professional and friendly service. The job was done on the spot . The guys clearly know their trade well and were able to accurately date my Dad's old watch ,which I still wear ,to be 45 years old.
- Annie Turner

Great experience and knowledge

★★★★★
Great experience. Went for a new strap on vintage Huer automatic watch. Got a great strap. Mentioned that it was hard to get it to restart after not wearing and had to tap screen. The owner took the watch out back and fixed it in 2 minutes. I'd had the issue for 10 years. Fantastic!
- Mike

Sinclair handled the repair of my watch…

★★★★★
Sinclair handled the repair of my watch in a very professional manner and kept in touch with the progress of the repair. My watch is now working properly again after two previous failed repairs with other companies. I would recommend Total Watchcare. Angela
- Butler

Watch repair - highly recommended

★★★★★
The watch repair service is great It was a professional and friendly service. The job was done on the spot . The guys clearly know their trade well and were able to accurately date my Dad's old watch ,which I still wear ,to be 45 years old.
- Annie Turner

Great experience and knowledge

★★★★★
Great experience. Went for a new strap on vintage Huer automatic watch. Got a great strap. Mentioned that it was hard to get it to restart after not wearing and had to tap screen. The owner took the watch out back and fixed it in 2 minutes. I'd had the issue for 10 years. Fantastic!
- Mike

Sinclair handled the repair of my watch…

★★★★★
Sinclair handled the repair of my watch in a very professional manner and kept in touch with the progress of the repair. My watch is now working properly again after two previous failed repairs with other companies. I would recommend Total Watchcare. Angela
- Butler

Kept perfect time

★★★★★
Very happy with the turn around, quality of work. They kept me fully informed, so my William Wood is back where it belongs.
- David

Excellent place

★★★★★
Excellent place. I took an unusual German 1970s wristwatch in a few weeks ago, which my local jeweller wouldn't work on. To my pleasant surprise, they were familiar with the movement. They carried out a full service at a good price and well within the agreed timescale, and the piece is running beautifully now. Email updates on progress were also much appreciated. Recommended.
- Sean Coster